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• We are having a parent workshop, do you have any suggestions of content we can use?

  Parent education sessions are a key way for educators to share tips on how parents can prepare their children for school and what they will learn. Typically conducted on an annual basis, parent sessions give the school the chance to equip their community with the tools that will reinforce their school based learning. PLD has developed specificVery popular

• Can I trade-in old resources?

  Yes. PLD provides a 20% discount on the revised version of the resources you would like to trade-in. Please carefully follow the steps below to ensure that you complete this form accurately. Step 1. Download the current schools request for resources and training form HERE. **Step 2. **Print off your accession list of PLD titles, and have it next to you as a reference while you complete the ‘How manyPopular

• Is there evidence based research that provides support for PLD's structured synthetic phonics approach?

  Evidence-based teaching is now the norm within Australian schools. For our education standards to meet national and international benchmarks, schools need to invest in programs that are supported by research. This ensures schools are investing in what will produce results rather than just implementing what is a ‘fad’, visually appealing, or what has been done for years. PLD’s Structured Synthetic Phonics (SSP) approach is based on international research andPopular

• Does SPELD recognise PLD's programs?

  AUSPELD is a national body comprised of representatives from various state SPELD associations and a recognised Global Partner of the International Dyslexia Association. Each SPELD organisation is extremely busy catering for large numbers of students and families. While the SPELD’s deliver assessments and diagnose dyslexia, they also advocate best practice. The SPELD’s act to encourage evidence-based processes and programs in schools to prevent studenPopular

• What does PLD stand for?

  PLD is dedicated to Promoting Literacy Development through our resources which deliver outcomes across 3 core areas: Literacy, Oral Language and Movement & Motor. This specialised approach, derived from the disciplines of education, speech pathology and occupational therapy, helps teachers develop the whole child so students 3 - 11 years of age reach their academic potential. ![](https://storage.crisp.chat/users/helpdesk/website/1dc11595-a661-468e-a20d-8a0467d972dd/2ea23ba1-becd-4Some readers

• What are PLD's opening hours?

  PLD are open Monday to Friday from 8.30AM until 4.30PM. If you need to get in contact with us outside these hours please email us to mail@pld-literacy.org or get in touch through our online chat icon in the bottom right of your screen. Orders can be placed on our website at https://pld-literacy.org 24/7. Should you wish to arrange an appointment outside the above hours, please contact us [here](mailto:support@pld-literacy.Some readers

• What are some alternatives to having Diana conduct a PD at our school?

  An option for staff professional learning/development when schools are unable to secure the dates they are seeking or when staff budgets are limited are the PLD Online Courses. Our most popular online courses have been updated for 2020, have been very positive. Staff can view the content online for 3 months and a certificate is awarded at the end of the course. The online courses provide the information required for implementation, but it is common that a ‘Q and A’ session is scheduled in a staSome readers

• Are your products suitable for home use?

  Absolutely. We’ve made a special effort to make our products easy to use so parents can implement a supplemental learning system at home. You can also use our resources as part of a home schooling curriculum. If you would like a taster of PLD, you can visit our home learning page here. From this page you can sample our Literacy, Oral Language and Movement and Motor range. Here is a [general overview for Homeschoolers](https://pld-literacy.orSome readers

• Where is nearby parking?

  Nib Stadium parking is the easiest parking. It is located on Pier St, Perth. For WA seminars, refer to the map and details below: PLD parking options Print the parking and transport to PLD map HERE. For Qld seminars, parking is available at several local carparks, the detailSome readers

• Do you have a product catalogue?

  Successful implementation of PLD requires three components PLD Programs, Professional Development and Screening and Tracking. The following link, will lead to the range of PLD's catalogues including our Whole School Literacy Plan. Click here. By clicking on the thumbnails the materials can be downloaded. You can also request hard copies of the catalogues and advertising material on the above link.Some readers

• I am having difficulty opening the links within the PLD e-newsletter. Can you assist?

  We're sorry to hear you’re encountering issues accessing the links in our recent e-mail. Our newsletters sometimes include links to YouTube videos which may be blocked by some school networks. Option 1: Temporarily deactivate (or reduce) your virus software settings. Option 2: Access the links on another network outside your school. e.g. At home. Option 3: If those aren’t possible options or don't work, forward the e-mail newsletter to your school IT department and let them know you’re havingSome readers

• Can I order now but receive a forward dated account?

  Yes, we understand managing budgets from year to year can be a challenge so PLD is able to provide resources within the current year but forward-date accounts to the following year (or years). E.g. Place an order in 2017, but pay in 2018/2019. For this to occur, the PLD office requires a purchase order number for the subsequent year (or years). To place an order using this method, please [get in touch](mailto:support@pld-literacy.org?subject=Forward-dated account order enquiry).Some readers

• What are the options for the staff training?

  Option 1 PLD has a range of online courses available for purchase at https://courses.pld-literacy.org/ There is one course for the EARLY YEARS another for the FOUNDATION YEAR, another for YEAR 1 & 2 and another for YEARS 3, 4, 5 & 6. The interactive online courses flyer outlines the relevant courses are for each year level and can be emailed to PLD. Schools find it cost effective to allocate the relevant online course to each new staff member, or staff mSome readers

• My school is keen to implement PLD’s programs and processes across the school. What do you suggest?

  Recommendation 1: Training is recommended for staff transitioning to different year levels and for staff who haven’t attended a PLD presentation for several years. Option 1: Seminars in the PLD training room. The school holiday seminars are a cost effective option, as schools are not funding relief teachers. To register click here. Option 2: Online courses for the relevant year levels. Many schools on the pupil free days ask teacSome readers

• I would like to book Diana to come out to the school and present? How do I access Diana's fees and dates she is available?

  Please submit your no-obligation request using our consultancy enquiry form here and we will get back in touch ASAP to discuss your requirements further.Some readers

• Do you work outside of the Perth Metropolitan area?

  Yes. PLD provides consulting services in regional areas, nationally and internationally. Please [Contact Us](mailto:support@pld-literacy.org?subject=Consulting booking enquiry) if you would like more details.Some readers

• Can I access public transport to get to PLD?

  Yes, Claisebrook station on the Armadale/Thornlie and Midland lines is a short walk from PLD, as displayed in the map below. PLD office locationSome readers

• I would like to place a book order. How do I order books? Can I order a book over the phone?

  All book orders can be processed directly through our website at www.pld-literacy.org.Some readers

• PLD's printed materials, how can they use used? Can I share them with a friend/colleague?

  PLD’s printed programs may only be used by the Authorised Purchaser, and the Authorised Purchaser’s students, and only in conjunction with classes taken by the Authorised Purchaser. The Authorised Purchaser is defined as the original purchaser of the PLD printed resource. How can the PLD printed products be used? Under the [Statutory Educational License](https://www.copyright.com.au/licences-permissionSome readers

• Where can I find your privacy policy & are you GDPR compliant?

  A copy of our privacy policy can be found here: https://pld-literacy.org/help-pages/privacy-policy/ While we are an Australian-based business, we accept that people from the EU may visit our website and so we have implemented protocols to ensure we adhere to GDPR requirements. Further details about this compliance and how EU residents can exercise their rights to access or erasure of data we collect can be found on the privacy policy linkedSome readers

• Does PLD sell wholesale to re-sellers?

  PLD welcomes interstate and overseas distributors, but given the competitive nature of the publishing industry, PLD requires: Minimum orders of $2500 (after discount and exclusive of GST). Freight to be added to the order. Full payment at the time of the initial two orders and thereafter account terms can be negotiated. Distributors to add their own orders into the PLD website (along with a promo code which will automatically apply the agreed pricing discount to the order). The initSome readers

• We are keen to start introducing PLD in Foundation. How do we go about this?

  Pre-Primary (WA), Prep. (QLD, Vic, Tas) Reception (SA), Transition (NT) or Kindergarten (NSW) A general enquiry form can be completed. i. PLD maintains that an investment in training, will assist the effectiveness of how programs are implemented. The cost effective training options include: [Online courses - Which online course?](https://support.pld-literacy.org/en-au/article/which-online-course-sSome readers

• I am interested in learning more about PLD and the PLD whole school literacy strategy? Where do I start?

  There is a general enquiry form that we ask that you complete. It will just take a few moments, but it will provide us with information on what you are seeking. Once it is clear whether you are seeking programs only or programs and training, and when you are keen to implement, we can then send you the relevant information. Once the form is received, someone from PLD will be in contact to discuss your needs. If you would prefer you can provide the information by calling the PLD office or by eSome readers

• I am involved in setting up a new school. What would be involved in implementing PLD's programs and processes in the new school?

  Alternatively, you may be an existing school and you are keen to investigate if PLD has programs and processes that may enhance literacy and learning levels within your school. The PLD Programs: Your best starting point is to view the downloadable booklet: Scheduling PLD's Resources Within a Whole School Literacy Plan. The purpose of this document is to provide an implementation outline to assist schools in scheduling thFew readers

• I am keen to conduct some research on PLD programs. Is any collaboration possible?

  PLD welcomes and supports any PhD or Masters research that would involve PLD in some way. Do know that for the research to be valid, it is imperative that the research is carried out independent of PLD. So, the support that PLD can provide to university research projects is limited. There are topics that PLD's materials could be incorporated into. If such a situation would arise, PLD would support the scheduled research by equipping schools/classrooms with the relevant PLD programs and providFew readers

• What do I prepare for my 'coaching session' with Diana Rigg?

  Preparation for the appointment will greatly assist the efficiency of the individual session. The following details will enable Diana to understand your needs and to prepare relevant information for that meeting. Typically if prepared for the appointment, more content can be covered. Please send through prior to the appointment: A general list of areas to discuss. Specific questions to answered. Please bring along on the day: An accession list of the PLD programs that the school has purcFew readers

• At PLD we do upgrade our range of books.

  We are constantly reviewing the ever expanding research base and this impacts the programs we design and release. In addition, through the consultancy we are review how schools implement the programs, and from this we can see what amends are required so that the implementation is aligned with the evidence-base. If you purchased one of our programs and it was updated within 6 months you can request to swap your purchase to the newer addition. HOWEVER this request MUST occur within 6 monthsFew readers

• Copyright and Terms of Use of PLD Literacy

  When an author writes a book or creates a publication, it is copyright law that protects the content. In PLD’s case, this means when we publish a printed resource, an eBook, digital materials or even information on this website, we are protected by copyright. **Why is copyright law so important? ** Yes, the copyright laws are strict, and for a very good reason. Copyright acts as protection from people modifying, copying or sharing content beyond what thFew readers

• Discounts, competitions, promotions and offers from PLD

  As a general rule, PLD does not offer discounts on our range. Successful implementation of PLD requires three components: Professional Learning, Screening with Tracking and PLD whole-school programs. Within each of these components PLD offers standard discounts: Seminar Discounting - Seminars are held PLD office throughout the year, if you book 30 days prior to the event an Early Bird rate of $30 per booking. https://pld-literacy.org/seminars/.Few readers

• We are keen to implement PLD, what is the cost to get PLD up and running in a school? (i.e. K-6 or P-2 or K-2)

  **1. Professional DevelopmeFew readers

• Support for parents and caregivers schooling at home during COVID-19 (CoronaVirus)

  PLD have created a Home Learning with PLD set of resources for parents, teachers and caregivers during school closures. You can access them here: Kindergarten (WA/QLD/SA/TAS), Preschool (NSW/ACT/NT/VIC) Early Years Pre-Primary (WA), Kindergarten (NSW, ACT), Preparatory (QLD, VIC, TAS), Reception (SA), Transition (NT) Foundation [Year 1 & 2](https://pld-literFew readers

• What is the copyright in relation to PLD's downloadable resources and screening tools?

  PLD have provided schools and parents with a number of free to download guides and resources. You can find the list of available downloads HERE or the list of Screening Tools HERE. As these items have been provided free of charge, you are free to copy them for use in your school or classroom provided that they are: NFew readers

• Coronavirus & COVID-19 - How PLD are supporting teachers, parents and caregivers

  As the situation with COVID-19 evolves, we are facing some very challenging times. Providing early learners with the skills they require for literary success has and always will be central to PLD’s offering. With this in mind, we are making changes to PLD. Starting in mid March 2020, PLD will be releasing our first ever digital offering, we will be providing schools, parents and caregivers with free resources to support continued learning in the likely event of a school closure through our [HomeFew readers

• PLD's Returns / Exchange & Refund Policy

  Please choose carefully, we do not give refunds if you simply change your mind or make a wrong decision. In the event you notice the error in your order BEFORE it has been dispatched, for example, you have added the wrong multiples of an item to your cart, please contact us and we will rectify it. In the event of an error, if you wish to return or adjust your order AFTER it has been dispatched, it is up to PFew readers

• Are PLD programs relevant to students who are non-verbal and/or an intellectual delay?

  PLD's range of programs, training and student tracking options are all focused upon the years within primary school. If a student has an intellectual delay and is in Year 3 but is operating at a Foundation (5-6 year old level) then the Foundation programs, training and student tracking are all relevant. Likewise, if a student has an intellectual delay and is in Year 6 but is operating at a Year 1 leFew readers

• I have lost or misplaced parts or cards from a PLD program. Can you supply replacement pages or cards?

  Over the last 5 years, to counteract this occurence, PLD has converted the majority of PLD publications into spiral bound editions. In these titles allFew readers

• Why does PLD suggest 'cloud-based' sheets rather than excel documents?

  Many schools have commenced the journey of introducing student tracking using Excel documents. PLD cannot suggest more strongly that if this is the case, you evolve to a ‘cloud-based’ document for staff to simultaneously utilise. There are so many benefits to this: Benefit 1 - Schools never need to email PLD the tracking sheets. PLD is just provided with an access link when you require PLD's input. BenefitFew readers