• I don’t have access to a credit card (or want to use a purchase order number) to buy a seminar ticket - can you send me an invoice?

  However, if you don’t have access to a credit card (whether a school/work one or a personal one you could use and be reimbursed by your school/employer), then yes we are able to provide you with an invoice so you/your employer/school is able to process the payment and we can then register youSome readers

• How do I transfer to a different seminar or date?

  PLD has a ‘no refund’ policy. If you wish to transfer your seminar date, we have the following options. When there are more than 7 days to the event If you have booked in for a seminar, that is further than 7 days away and are unable to attend, we encourage you to transfer the event for another date. Please follow this link (https://www.eventbrite.com.au/support/articles/enUS/HowTo/how-to-transfer-to-a-different-event-Some readers

• Do you run seminars on weekend or during holidays?

  Yes, we run seminars on weekends and during school holidays to accommodate school calendars. Dates for all seminars can be found on the following link: http://pldliteracyandlearning.eventbrite.com/Some readers

• How do I get a refund for a seminar?

  PLD has a ‘no refund’ policy. If you wish to transfer your seminar date, you can do so here. Please note: The event must not be within the next 7 days to qualify for a transfer.Some readers

• What do I need to bring with me to a seminar?

  We are looking forward to your attendance at an upcoming seminar. Below is some information to help you prepare for the day. Pens, paper or a tablet/computer for taking notes. Any questions related to the PLD process and programs. BYO lunch or lunch can be purchased from the cafes a short walk from the PLD office. PLD’s seminar downloads which include the Teaching Sequence Manuals, Screening & Tracking Manuals, PLD Tracking Sheets, programs checklist, seminar slidesSome readers

• I haven't received a certificate of attendance for a seminar I attended recently - how can I get one?

  Attendance certificates are automatically sent to the registered e-mail address used to purchase the tickets at 3pm on the day of the seminar. If you haven’t received yours, please check your spam folder. If still have not received it, please check to ensure it was your e-mail address that was used to register for the seminar. If it wasn’t (which is often the case due to school offices often taking care of registrations), please contact the person responsible for the registration as they woSome readers

• What are the options when seminars have been booked out?

  The PLD Perth training room seminars have a limited capacity and it is common that the school holiday seminars and seminars held early in the school year book out. While this is disappointing, several alternate options are detailed below: ALTERNATIVE DATE SEMINARS: Seminars are scheduled each term and each school holiday period. To view the next set of upcoming dates please refer to HERE. Or registeSome readers

• Do I need to print out a ticket to bring along with me?

  No, there is no need to print out a ticket. Your name will be included on our list of attendees and you will be checked-in upon arrival.Some readers

• I can’t access my seminar invoice and need it - how do I get a copy?

  Please refer to the instructions here (https://www.eventbrite.co.uk/support/articles/enGB/Troubleshooting/how-to-get-a-tax-invoice? lg=enGB).Some readers

• How do I know if I’m registered for a seminar or not?

  You should’ve received an e-mail when you registered for the seminar, so try searching your e-mail for the seminar title or ‘Eventbrite’. If you’re still unable to find this information, please contact us (mailto:support@pld-literacy.org?subject=Am I registered for a seminar?) with your name, seminar title, and date so we can look up to see if you’re registered or not. IMPORTANT: We need to know which seminar you may be booked into, otherwise we’re unable to search for your booking.Some readers

• Due to COVID, when will interstate presentations resume?

  As you can understand COVID-19 is having an impact on interstate travel. Yes, I can offer, but likely for the next 12 months, interstate travel is risky. Borders can be shut with minimal notice. Quarantine periods can be enforced (with little notice) on the way in or out of a state. For this reason, PLD offer's coaching and support, online. Options include: Send through testing on the tracking sheets for feedback and sugFew readers

• Requests for Professional Learning Certificates of Attendance

  From time to time, the PLD reception is approached to source certificates for either a school-based presentation or attendance at a seminar in the past. For a period of 12 months from the date of attendance, PLD will endeavour to assist with requests for certificates, however requests for certificates beyond this period is not possible so we suggest saving your certificate somewhere safe when you receive it for easy access in the future.Few readers