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• I don’t have access to a credit card to buy a seminar ticket - can you send me an invoice?

  As we use Eventbrite for our seminar ticket sales, credit card is the primary payment method available and makes it quick and easy for you to make a purchase and be registered for a seminar immediately. However, if you don’t have access to a credit card (whether a school/work one or a personal one you could use and be reimbursed by your school/employer), then yes we are able to provide you with an invoice so you/your employer/school is able to process the payment and we can then register you forSome readers

• How do I transfer to a different seminar or date?

  PLD has a ‘no refund’ policy. If you wish to transfer your seminar date, we have the following options. When there are more than 7 days to the event If you have booked in for a seminar, that is further than 7 days away and are unable to attend, we encourage you to transfer the event for another date. Please follow [this link](https://www.eventbrite.com.au/support/articles/en_US/How_To/how-to-transfer-to-a-different-event-Some readers

• How do I get a refund for a seminar?

  PLD has a ‘no refund’ policy. If you wish to transfer your seminar date, you can do so here. Please note: The event must not be within the next 7 days to qualify for a transfer.Some readers

• What do I need to bring with me to a seminar?

  Pens, paper or a tablet or computer for taking notes. Also, bring along any questions relating to the PLD process and our programs and we’ll be happy to answer them on the day.Some readers

• Do you run seminars on weekend or during holidays?

  Yes, we run seminars on weekends and during school holidays to accommodate school calendars. Dates for all seminars can be found on the following link: http://pldliteracyandlearning.eventbrite.com/Some readers

• I can’t access my seminar invoice and need it - how do I get a copy?

  Please refer to the instructions [here](https://www.eventbrite.co.uk/support/articles/en_GB/Troubleshooting/how-to-get-a-tax-invoice? lg=en_GB).Some readers

• What are the options when seminars have been booked out?

  The PLD Perth training room seminars have a limited capacity and it is common that the school holiday seminars and seminars held early in the school year book out. While this is disappointing, several alternate options are detailed below: ALTERNATIVE DATE SEMINARS: Seminars are scheduled each term and each school holiday period. To view the next set of upcoming dates please refer to HERE. Or registeSome readers

• How do I know if I’m registered for a seminar or not?

  You should’ve received an e-mail when you registered for the seminar, so try searching your e-mail for the seminar title or ‘Eventbrite’. If you’re still unable to find this information, please [contact us](mailto:support@pld-literacy.org?subject=Am I registered for a seminar?) with your name, seminar title, and date so we can look up to see if you’re registered or not. IMPORTANT: We need to know which seminar you may be booked into, otherwise we’re unable to search for your booking.Some readers

• Do I need to print out a ticket to bring along with me?

  No, there is no need to print out a ticket. Your name will be included on our list of attendees and you will be checked-in upon arrival.Some readers

• I haven't received a certificate of attendance for a seminar I attended recently - how can I get one?

  Attendance certificates are automatically sent to the registered e-mail address used to purchase the tickets at 5pm on the day of the seminar. If you haven’t received yours, please check your spam folder and if it’s not in there, please check to ensure it was your e-mail address that was used to register for the seminar. If it wasn’t (which is often the case due to school offices often taking care of registrations), please contact the person responsible for the registration as they should’ve recFew readers