• Which online course should I do?

  We have created a flyer to help make it easy to choose which course is most appropriate for your needs and the flyer found HERE or see below. All of our courses can be found at https://courses.pld-literacy.org. Please note that each of the main four age range courses allow the FREE viewing of the first section of the online course. In this way, before registering, it is poPopular

• Why is it saying I haven't completed the course but I have? Also I have not received my certificate?

  This is usually due to clicking between videos and downloads on the left-side section rather than clicking on 'Complete and Continue' blue button at the bottom of the course screen. If you go through each available element (videos and downloads) and then click 'Complete and Continue' in the bottom of the screen, that item should be treated as completed and you should then receive your certificate of completion.Some readers

• How do I access my online course certificate?

  Once you have completed any of PLD’s online courses, you will be issued a certificate of completion which is accessible by going to https://pld-literacy-and-learning.thinkific.com/account/certificates. Even after your access to the course has expired, your certificate will still be accessible via the above link, however we recommend saving a copy for easy access.Some readers

• Where can I find online course downloads?

  All of our online courses include downloads relating to each of the video instalments which can be downloaded in PDF format - we suggest you download these as they can be useful while doing the course and a handy reminder long after you have completed the course. In addition to this, many of our courses have additional downloadable resources which relate to the course content &/or have been referred to during the course. To locate these resources and download them, refer to the left-side menu wSome readers

• What is the difference between the online courses and the seminars in the PLD training rooms?

  The online courses are shorter. They typically amount to 2 1/2 hours, however the seminars run between 9 am and 3 pm offer 4 1/2-5 hours of presenting time. The seminars will facilitate dialogue and the opportunity to ask questions. The main difference (in addition to the extended length of presentation time for the seminars) is that the seminars also cSome readers

• Can we complete your online courses in a group environment?

  Our online courses are created and licensed for use by an individual user only, however if you would like to utilise our courses in a group environment so multiple staff have access to the content, it is suggested that you purchase a licence for each person. By doing this, all users will have access to all course content even after the group viewing, plus completing the course will allow them to receive their own certificate. To help facilitSome readers

• Bhutan online training in SSP

  The course links to the newly updated curriculum and presents a modern approach to teaching students to read, spell and write based upon 'synthetic phonic theory (which is the international gold standard approach). Students learn SOUNDS for the alphabet and phonic patterns. Students learn to sound out new words when reading, spelling and writing.Some readers

• Does PLD offer discounts for a group on their online courses?

  PLD have created bundles of our resources for use in schools across Australia. Whether you would like to train between 10 & 30 teaching staff and assistants or you would like your staff to access multiple courses, then these bundles are for you. Click on the links below to find out more about these bundles. 10 user licence 15 user licence 20 user licence (httSome readers

• I can't access my online course - how do I reset my password?

  Go to https://courses.pld-literacy.org/users/password/new Enter your e-mail address. Check your e-mail to complete the process to reset your password.Some readers

• If we purchase the online course it can’t be accessed by different staff individually?

  Technically yes, however accessing the course using the same login on multiple devices simultaneously will result in users having connection issues caused by the fact the 1 account is being used by multiple people, which is not how the system is designed to work. Furthermore, only 1 person can be awarded a certificate of completion once the course is completed. The courses are designed to have individual accounts setup for each user so they can progress through the content at their own pace, piSome readers

• If viewed as a group, do people need an individual log in and do we need to pay per person?

  Yes. The licences for our online courses have been created to be used by individuals so they can progress through the content at their own pace, pick up where they left off previously and be awarded their own certificate of completion once they have completed all modules. Therefore, if you would like multiple staff to access online courses, we recommend purchasing 1 licence per staff member. We have generous discounts available for multi-user licences to help schools with budget constraints soSome readers

• I registered for an online course but meant to register for a colleague/staff member - how can I transfer it over?

  Simply contact us (mailto:support@pld-literacy.org?subject=Online course transfer) with the details you used for your registration and the details of the person who will be undertaking the course and we’ll take care of transferring it over for you.Few readers

• If a few people watch the online course together do we have to pay per person?

  Yes you do. The licenses for our online courses have been created for use by individuals so they can progress through the content at their own pace, pick up where they left off previously and be awarded their own certificate of completion once they have completed all modules. Therefore, if you would like multiple staff to access online courses, we recommend purchasing 1 license per staff member. We have generous discounts available for multi-user licenses to help schools with budget constraintFew readers

• Admin FAQ: How do I check if staff have completed their online courses?

  Option 1 The most simplistic solution is to ask staff to submit their certificate to the school leader coordinating the online professional learning. This may be the literacy coordinator or the deputy principal. If teaching or support staff have not submitted their certificate it can be safely assumed that the course has either not been viewed or that the course has only been partially completed. Option 2 It is quite a time intensive process for the PLD reception staff to log in to eacFew readers

• I can't submit a quiz question answer because the buttons are not being displayed

  If you're undertaking a quick for any of our online courses and can't see the options to submit answers to a question, please try the following: Reset your browser zoom settings - if you are zoomed in too far, the buttons may not be visible. Switch browser: Internet Explorer is often the cause of issues with things not displaying properly, so we suggest changing to Chrome, Firefox and Edge, which should resolve any issues you are encountering. If you try both of the above options and stFew readers

• How to redeem an online course bulk licence

  The following instructions can be passed on to staff/colleagues so they can access the desired online training course(s). Please select the online course you would like to access from the following list: Pre-literacy in the early years LFew readers

• Microsoft Defender for Office 365 identifies links as malicious

  If you see a warning about a malicious link or site (like the one shown below), we always suggest that you exercise caution, however in some cases these warnings are false. After contacting the company that handles our online course content (Thinkific), they have confirmed there is nothing malicious on the site and this warning is likely related to Microsoft 365 security settings and advised that "anyone facing this issue should enable Safe Links in the Microsoft settings, and we also suggest asFew readers

• What Are the 2024 Updates to the Online Courses?

  With all of the updates currently happening, will PLD be offering updated training videos for schools? Refilming the online courses began at the end of Term 3, 2023. The Years 1&2 and Years 3-6 online courses (https://pld-literFew readers

• Misconception: The staff in the school need to complete all online courses. But what does PLD recommend?

  Which course is most appropriate for staff to view? This form is useful when deciding which courses are relevant to the staff. In our experience of working with thouFew readers

• I have received my certificate for the online course, however my name is spelled incorrectly.

  Do, know that the creation of certificates is an automated process, provided through this external provider 'Thinkiffic' https://www.thinkific.com/ The certificate is generated automatically on the basis of the information provided in the registration process. There must have been a spelling error provided in the Thinkiffic system upon registeFew readers

• How do I register for an online course using a coupon code?

  Go to https://courses.pld-literacy.org and select the course for which you would like to register. Click "Buy" (ignore the price as you'll be using a promo code to reduce the price). Enter your details to create an account, or sign up with your Google, Facebook or Linkedin account. Underneath the total price you will see "Have a coupon?". Click this and enter the coupon code provided. (https://storage.crisp.chat/users/helpdesk/website/67ae980d1c7d2000/paste-coupon-code-here-1m2hPopular

• How long do I have access to your online courses? Can I apply for an extension?

  Extensions may be granted on a case by case basis if your access expired within the last 30 days, at the discretion of PLD. Please email the following information to mail@pld-literacy.org Subject: Online Course Request for an extension Name: Email: Extension required for the following online course/s:Some readers