How do I clear my cache?
Sometimes we release updates to our website which require clearing your cache to allow the latest updates to be accessed on your device. To clear the cache on your device, please press Ctrl+Shift+Delete at the same time to open the cache clear window and complete the process. Remember to close the browser and restart it to complete the process of clearing the cache and cookies.
Alternately here are instructions for a variety of different browsers:
Click the Tools menu (i.e., three dotted lines in the upper-right corner).
Select History.
Select Clear Browsing Data from the left-hand side. Set the Time Range set to All Time. Check-mark Cookies and other site data and Cached images and files and select Clear Data.
If you are on a Windows computer, close and reopen Chrome to save your changes. If you are on an Apple computer, go to the Chrome menu on the top menu bar and select Quit for the changes to take effect.
How to clear history on Google Chrome for iOS:
Open Google Chrome on your iOS device.
Click on the menu toolbar in the bottom right corner
Select Settings.
Select Privacy.
Select Cookies, Site Data, and Cached Images and Files. At the top, set the Time Range set to All Time.
Click Clear Browsing Data at the bottom of the screen.
Confirm by clicking Clear Browsing Data again.
Click on the Tools bar.
Click on Options (On Mac, it is labeled Preferences).
On the menu to the left, select Privacy & Security.
Under the Cookies and Site Data option, click the Clear Data button.
Select only the two options and hit clear now.
If you are on a Windows computer, close and reopen Firefox to save your changes. If you are on an Apple computer, go to the Firefox menu on the top menu bar and select Quit for the changes to take effect.
Click on Safari on the top menu bar.
Click Preferences.
Click the Privacy tab.
Click Manage Website Data.
Click Remove All.
Click Remove Now.
Go to the Safari menu on the top menu bar.
Select Quit to close Safari and save your changes.
Go to the Settings app on your device.
Scroll down to the Safari menu.
Scroll down and select Clear History and Website Data.
You will see a pop-up asking if you want to clear the History and Data. Select Clear History and Data.
The button for Clear History and Website Data will turn gray when the cache and cookies have been successfully cleared.
Click the Tools menu (three dotted lines in the upper-right corner), and open the Settings menu
Click Privacy, search, and services on the left-side menu.
Under the section Clear browsing data, click Choose what to clear.
Select Cookies and other site data and Cached images and files.
Click Clear Now.
Close Microsoft Edge for your changes to take effect.
Source: https://www.kaspersky.com/resource-center/preemptive-safety/how-to-clear-cache-and-cookies
On your iPhone or iPad, open the Chrome app Chrome.
At the bottom, tap More More.
Tap History and then Clear browsing data.
Make sure there’s a check mark next to "Cookies, Site Data," and "Cached Images and Files."
Tap Clear browsing data.
On your Android phone or tablet, open the Chrome app Chrome.
At the top right, tap More More.
Tap History and then Clear browsing data.
At the top, choose a time range. To delete everything, select All time.
Next to "Cookies and site data" and "Cached images and files," check the boxes.
Tap Clear data.
Alternately here are instructions for a variety of different browsers:
How to delete history on Google Chrome
Click the Tools menu (i.e., three dotted lines in the upper-right corner).
Select History.
Select Clear Browsing Data from the left-hand side. Set the Time Range set to All Time. Check-mark Cookies and other site data and Cached images and files and select Clear Data.
If you are on a Windows computer, close and reopen Chrome to save your changes. If you are on an Apple computer, go to the Chrome menu on the top menu bar and select Quit for the changes to take effect.
How to clear history on Google Chrome for iOS:
Open Google Chrome on your iOS device.
Click on the menu toolbar in the bottom right corner
Select Settings.
Select Privacy.
Select Cookies, Site Data, and Cached Images and Files. At the top, set the Time Range set to All Time.
Click Clear Browsing Data at the bottom of the screen.
Confirm by clicking Clear Browsing Data again.
How to delete history on Firefox
Click on the Tools bar.
Click on Options (On Mac, it is labeled Preferences).
On the menu to the left, select Privacy & Security.
Under the Cookies and Site Data option, click the Clear Data button.
Select only the two options and hit clear now.
If you are on a Windows computer, close and reopen Firefox to save your changes. If you are on an Apple computer, go to the Firefox menu on the top menu bar and select Quit for the changes to take effect.
How to clear history on Safari for macOS
Click on Safari on the top menu bar.
Click Preferences.
Click the Privacy tab.
Click Manage Website Data.
Click Remove All.
Click Remove Now.
Go to the Safari menu on the top menu bar.
Select Quit to close Safari and save your changes.
How to delete history on Safari for iOS – how to delete cookies on iPhone
Go to the Settings app on your device.
Scroll down to the Safari menu.
Scroll down and select Clear History and Website Data.
You will see a pop-up asking if you want to clear the History and Data. Select Clear History and Data.
The button for Clear History and Website Data will turn gray when the cache and cookies have been successfully cleared.
How to clear history on Microsoft Edge for Windows 10
Click the Tools menu (three dotted lines in the upper-right corner), and open the Settings menu
Click Privacy, search, and services on the left-side menu.
Under the section Clear browsing data, click Choose what to clear.
Select Cookies and other site data and Cached images and files.
Click Clear Now.
Close Microsoft Edge for your changes to take effect.
Source: https://www.kaspersky.com/resource-center/preemptive-safety/how-to-clear-cache-and-cookies
How to clear the history in the Chrome app on iOS
On your iPhone or iPad, open the Chrome app Chrome.
At the bottom, tap More More.
Tap History and then Clear browsing data.
Make sure there’s a check mark next to "Cookies, Site Data," and "Cached Images and Files."
Tap Clear browsing data.
How to clear the history in the Chrome app on Android
On your Android phone or tablet, open the Chrome app Chrome.
At the top right, tap More More.
Tap History and then Clear browsing data.
At the top, choose a time range. To delete everything, select All time.
Next to "Cookies and site data" and "Cached images and files," check the boxes.
Tap Clear data.
Updated on: 30/10/2023
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