> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.pld-literacy.org/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I access the resources?

|| 1. Downloadable Screening and Teaching Manuals (Free):
* You can download our manuals here: https://pld-literacy.org/pld-catalogue-request/
* Alternatively, these are located on our homepage within the specific Year Level tiles on the [homepage](https://pld-literacy.org/).

|| 2. School-Licensed Digital Resources

If you are trying to access digital resources licensed to your school, please note that **access is managed by your school**, not the PLD office.
* How to get access: Please contact your **Head of Curriculum or Deputy Principal**. They are responsible for adding/revoking staff access as teams change.
* Administrators: If you are a school admin needing to add a teacher, please follow these [step-by-step instructions](https://support.pld-literacy.org/en-au/article/how-do-i-add-or-invite-a-teacher-to-a-school-licence-1qp5wpz/).

|| 3. Purchasing New Programs

Whether you are purchasing personally or for your school, the process is simple:
* **Order Directly:** Add items to your cart via our [**Quick Order page**](https://pld-literacy.org/quick-order/). You will be prompted to create an account (email and password) during checkout.
* **Generate your Own Quote**: Simply browse our shop and click the "Add to Quote" button on each item. 
* **Request a Custom Quote (Recommended for New Schools)** If you are setting up a new school or need guidance on the best resources for your specific year levels. Our team will help tailor a package to suit your requirements.
* **Payment Options:** We accept Credit Card, Direct Debit, or School Purchase Order numbers.

**Still need help?**
If you have a specific technical issue or a detailed inquiry, please email us at **mail@pld-literacy.org**. To help us resolve your query quickly, please include:
1. Your School Name.
2. A contact mobile number.
3. A description of your request (including screenshots of any error messages).